Privacy Policy

1. Who we are

Journey-Companions Ltd. is a Canadian registered enterprise AI consultancy incorporated under the laws of the Province of Ontario.

2. What information we collect

We collect only the information you voluntarily provide through our contact form:

• Full name
• Work email address
• Organization name
• Message content (your inquiry or context)

We do not use cookies, tracking pixels, or analytics tools on this website. No data is collected passively.

3. How we use your information

Information submitted via the contact form is used solely to:

• Respond to your inquiry
• Assess whether a structured engagement is a fit
• Schedule an initial discovery call

We do not use your information for marketing, profiling, or any purpose beyond responding to your direct inquiry.

4. Legal basis for processing

We operate under two legal frameworks:

• Canada (PIPEDA): We collect and use personal information based on your implied consent when you voluntarily submit the contact form.
• EU/Germany (GDPR): The legal basis is Article 6(1)(b) — processing necessary to take steps prior to entering into a contract, at your request.

5. Data sharing

We do not sell, rent, or share your personal information with third parties, except where strictly necessary for service delivery (e.g., email service providers) and only under appropriate data processing agreements. We do not transfer your data outside of Canada or the European Economic Area without appropriate safeguards.

6. Data retention

Contact form submissions are retained for the duration of any business relationship and for a reasonable period thereafter (up to 24 months), unless you request deletion earlier.

7. Your rights

Depending on your jurisdiction, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise any of these rights, contact us at info@journey-companions.com.

8. Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. This website is served over HTTPS at all times.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

10. Contact

For any privacy-related questions or requests: